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As the salon concierge, Kaya is usually the first person guests meet when they walk through the door. She makes that first minute count — a real hello, a bit of small talk, nothing rehearsed.

She’s working toward becoming a stylist herself, and it shows in how closely she pays attention: to what makes someone feel confident, to the artistry happening around her, to what she still wants to learn. FORD’s approach to education is a big part of why she’s here.

Outside the salon, she’s usually outdoors, staying active, or picking up something new.

Genuine care, one guest at a time.

Connection. Growth. Confidence.