Privacy Policy

Effective Date: October 1^st, 2024 FORD Salon values the privacy and security of our clients’ personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with us, both online and in-salon. By using our services, you consent to the practices described in this policy.

1. Data We Collect

We collect a variety of personal information to ensure the highest quality of service and to improve your experience with us. This may include:

• Name
• Email address
• Phone number
• Mailing address
• Credit card or payment details
• IP address and browser information
• Interests, preferences, and purchase history
• Demographic information such as gender, age (birthday not the year)

We may also collect additional information from third-party services, such as:

• Analytics providers (e.g., Google Analytics)
• Payment processors
• Newsletter subscription platforms
• Social media platforms (when you engage with us via these channels)

2. How We Collect Data

We collect personal information through the following methods:

• Online forms for appointment bookings, newsletter subscriptions, or promotions
• Payment processing systems during transactions
• Cookies and other tracking technologies that gather usage and browsing information on our website
• Client consultations conducted via iPads in-salon

Cookies may track your preferences and browsing behavior. You have the option to disable cookies through your browser settings, though this may affect your experience on our website.

3. How We Use Your Data

We use your personal information to:

• Provide and improve our services
• Communicate with you about appointments, promotions, and other salon-related updates
• Process payments and handle billing information securely
• Personalize your experience, including product recommendations and service offerings
• Send you newsletters and marketing materials (with your consent)
• Conduct data analysis for internal business purposes, such as monitoring client trends and satisfaction

We do not sell your personal information to third-party marketers. However, we may share your data with trusted affiliates or service providers (e.g., payment processors, analytics platforms) solely to deliver our services.

4. Data Storage and Retention

We securely store your personal information in our digital systems, including client management software and encrypted databases. Your data is retained only as long as necessary for business operations or legal obligations, after which it is securely deleted.

5. How You Can Control Your Data

You have control over your personal information. You can:

• Update your personal details (name, email, etc.) by contacting us at [email protected] or call Ph 2364203673
• Opt-out of marketing emails or newsletters at any time by clicking the “unsubscribe” link in the emails
• Request the closure of your account and deletion of your data by contacting us directly
• Lodge complaints or address concerns about how we manage your personal data via [email protected] or Ph 236.420.3673

6. How We Protect Your Data

We implement industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure. This includes encryption of sensitive data such as payment information, regular system audits, and access controls to limit who can view or manage your information. While we strive to protect your personal information, we cannot guarantee absolute security. Please take precautions such as safeguarding your passwords and reporting any suspicious activity. Contact Us If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: Email: [email protected] Phone: 236.420. 3673 By using our services, you agree to this Privacy Policy. We reserve the right to update this policy as needed. Please check this page periodically for any changes.