Cancellation Policy

We get it—life happens! Plans change, emergencies arise, and sometimes appointments need to be canceled. At FORD Salon, we strive to keep things clear, friendly, and fair. Our cancellation policy helps us provide the best experience for every client and supports our stylists in doing what they do best.

Why We Have a Cancellation Policy

• Fairness for Everyone: Last-minute cancellations or missed appointments prevent others from getting the appointment they’ve been waiting for. Our policy ensures everyone has a fair shot at their preferred time.

• Supporting Your Stylist: Stylists rely on their appointments for income. A cancellation fee helps ensure they’re compensated for their time and expertise.

• Smooth Scheduling: Knowing our schedule helps us serve all clients efficiently and minimize disruptions.

Our Policy

• Cancellations within 48 to 24 hours of your appointment: 50% of the service cost will be charged.

• No-shows & Same-day cancellations: Full service cost will be charged.

• Emergencies & Illness: Life happens! We understand, and fees may be waived at our discretion.

Tips for a Great Stylist Relationship

• Communicate Early: Let us know as soon as possible if you need to cancel.

• Be Honest: Share your reason—this helps us understand and support you.

• Reschedule Quickly: Keep your hair on track by booking your next appointment promptly.

• Show Appreciation: A thank-you or kind note goes a long way!

• Plan Ahead: Avoid last-minute changes when possible.

We’re committed to making your hair journey exceptional. Questions about your appointment or our policies? Contact us anytime—we’re happy to help.